This free service provides trained volunteer Seniors Information & Referral Counsellors to help seniors find the assistance and resources they need, either by phone or in person, by appointment. This program is offered in collaboration with Vancouver Coastal Health/Richmond Health Services and in partnership with the City of Richmond, Senior Services.

Volunteers offer a wide variety of information on topics of concern to seniors - including housing, government pensions, BC Medical Plan, Fair PharmaCare, Shelter Aid for Elderly Renters, and much more. As well, volunteers can help clients complete government forms and/or access and print them.

This service is available to adults who are 55 years of age and older, Monday to Friday from 9am to 4pm. A referral is not required.

To make an appointment with a volunteer Seniors Information &Referral Counsellor call 604-279-7020. Appointments are available at the VRIS office (Caring Place, 190-7000 Minoru Boulevard) or at West Richmond Community Centre (9180 Number 1 Road).

For service by phone call the Seniors Information Line 604-279-7020, 9am to 4pm, Monday to Friday.

If you would like to become a volunteer Seniors Information & Referral Counsellor please call 604-279-7020 or email info@volunteerrichmond.ca. Training begins in September 2010.